The www.vehicle-rent.com website is a car rental booking system which allows the user (depending on the availability) to book cars at different car rental service providers at different locations and in different countries (in the EU and outside the EU).
The user concludes a car rental contract directly with the car rental service provider with whom the user booked the car through the booking system. The protection of personal data that the user gave directly to the car rental service provider (e.g. when concluding a car rental contract) is the subject of the provisions of such contract between the user and the provider of the car rental service (considering the legislation in force in the country of rental). Please note that some car rental service providers may have GPS tracking systems installed in some or all their vehicles subject to policies of such car rental service providers. Such GPS systems periodically store vehicle’s GPS location in a database (of the car rental service provider or their GPS tracking system provider) for security reasons (such as but not limited to vehicle theft prevention).
The user hereby agrees and undertakes:
- To submit the following personal data: name and surname, age, telephone number, email address, address, country of residence, credit or debit card number and data on the user regarding payment for the booking or advance payment for the purpose of the booking procedure through the representative (and thus for the purpose of executing the contract between the representative and the user);
- That the data referred to in the preceding paragraph are necessary for carrying out the booking as well as for the subsequent implementation of the contract, and consequently the user allows their personal data to be sent to the car rental service provider, contract agent for carrying out the booking, organisation for carrying out security checking of the credit or debit cards or contract partner for providing various services associated with the implementation of the contract, e.g. payment processing services.
By using the www.vehicle-rent.com website the user is aware of and acknowledges the following:
- Their personal data (data for which the user granted explicit consent as well as the data that have to be processed for meeting the contractual and statutory obligations, and the data on credit cards collected during the use of the booking system), are handled in accordance with the legislation in force in the territory of the Republic of Slovenia (the EU), particularly the General Data Protection Regulation (GDPR), and Personal Data Protection Act;
- Each processing and the purpose of processing the user's personal data is evident from one of the valid bases for data processing, i.e. from:
- The contract (personal data which are required for the conclusion and implementation of the contract and for meeting the required contractual obligations),
- Legislation (personal data that must be collected and/or kept under regulatory provisions),
- Explicit consent by the user to personal data processing (only for the data and for the purpose for which the user has granted explicit consent. In cases where personal data processing is based on the consent by the user, such consent may be withdrawn at any time);
- Personal data may be processed also based on a legitimate interest, i.e. for conducting statistical surveys and/or analysis, which can be conducted with the purpose of continuously improving the user experience and quality of services, and for further planning and development of the services provided. A minimal scope of personal data along with anonymization and pseudonymization are considered within statistical surveys and analysis so that the used personal data do not allow the identification of an individual user at all;
- Consents may be withdrawn in writing using a special contact form, available at www.vehicle-rent.com/en/contact/. In case the user withdraws their consent to personal data processing, the controller stops processing the personal data collected based on the consent, or stops processing them for the purpose for which the consent was granted;
- Users of the personal data are Car Target Group d.o.o., Car Target Group d.o.o. contractual partners as well as state bodies, whereby each use of personal data by Car Target Group d.o.o. contract partners is based on a contractual relationship which meets the requirements regarding personal data processing and protection; access to personal data is allowed only for the purpose and in the scope necessary for providing the service;
- Personal data necessary for ensuring an appropriate level and provision of the service can be, in accordance with appropriate and relevant safeguards (e.g. encryption), transferred to the Republic of Slovenia where the data will be stored for processing and use;
- That the user's personal data, used for the purpose of booking procedures and thus the implementation of the contract, can be sent, in accordance with the appropriate and relevant safeguards, to a country where the contract is implemented, which does not have equal safety standards regarding safety and personal data processing by using the required technical protection of personal data (e.g. encryption);
- That the user's email address will be used for notifying the user about the booking itself, including sending confirmation or changes to the booking, and informing them about updates and changes on the representative's website www.vehicle-rent.com, when this refers to the implementation of the contract itself;
- That the user's telephone number will be used only in emergencies related to the implementation of the contract, such as a breakdown or problems with the user's booking;
- That the representative can send providers and partners anonymised statistical data on the users, which never include their personal data and thus prevent identification of an individual user;
- That personal data is kept and processed until the validity of the contractual relationships expires or until the contractual obligations are settled and met, or all claims have fallen under statute of limitation. Certain personal data are kept in accordance with the legislation in force (e.g. 10 years for certain data under tax and financial provisions), for the purpose of meeting obligations under the rules in force, and for the purpose of implementing or responding to pleas, if any, which could arise directly from the relationship between the user and Car Target Group d.o.o. or from the relationship between Car Target Group d.o.o. and third parties;
- Has the right to print out or access the collected personal data and the right to correct personal data if the user is of the opinion that the processed personal data are not correct; right to deletion or limitation of data processing if they are not necessary for the implementation of the contract or meeting statutory obligations; right to filing an objection regarding personal data processing on the basis of statutory interest, and the right to transferability of personal data. The user may exercise all of the above using a special contact form available at www.vehicle-rent.com/en/contact/;
- In case the user is of the opinion that processing of personal data is breached, a complaint may be filed using a special contact form available at www.vehicle-rent.com/en/contact/ or at the supervisory body (Information Commissioner);
- Those personal data are accessed via a server which uses up-to-date technologies to protect personal data (e.g. 256-bit encryption);
- The use of the safety system is available only at the www.vehicle-rent.com subpage where the user can see or enter their personal data;
- The locked lock icon indicates that the user is on a website with a secure connection, while the icon of a lock with a red cross (Google Chrome), grey lock with a red lightning bolt (Mozilla Firefox), or a warning (Safari, Internet Explorer, Bing) indicates that the user is on an unprotected page.
Subscription to e-news
The user agrees with an explicit or separate application that the personal data, provided when subscribing to e-news, are used or processed for sending messages related to the representative's operation (campaigns, news, information about prize competitions and other marketing activities, general information about the representative) to their email address.
Such consent to receiving e-news can be withdrawn at any time. The cancellation can be done within the sent e-news by clicking the link "Unsubscribe" or by sending a notice of cancellation to email address: firstname.lastname@example.org.
The representative hereby agrees and undertakes: to process and keep the user's personal data in accordance with the legislation in force in the Republic of Slovenia.
The user has been informed and acknowledges the fact that the security of data during credit card processing is provided by the outsourcer PayUnity, which is an authorised provider of such services.
The Policy concerned is available at www.vehicle-rent.com and enters into force on 25 May 2018.
CAR TARGET GROUP D.O.O.